PSSI’s Comprehensive Compliance Plan

Enhanced Ethics: PSSI’s Comprehensive Compliance Plan

Since the start of our compliance journey, we’ve made great strides in enhancing our processes, technology, and workplace culture. Here’s a look at the highlights of our compliance initiatives, spotlighting the proactive steps we’ve taken to strengthen our ethical foundation and drive compliance.

Corporate Governance

  • Welcomed new CEO Tim Mulhere, bringing fresh perspective and guidance.
  • Appointed Chief Compliance Officer Diego Alvarez, with 15 years of ethics and governance experience.
  • Strengthened governance with an independent Board Chair and a dedicated Compliance Committee.

New Processes

  • Introduced comprehensive training programs covering critical areas like Child Labor, Identity Theft, Human Trafficking, and Compliance.
  • Provided 29 specialized training modules for sanitation hiring managers.
  • Implemented an independent HR and Compliance structure overseeing all hiring operations.
  • Conducted individual compliance audits and unannounced external expert-led audits.*

Culture of Compliance

  • Launched a “Speak Up” campaign encouraging anonymous reporting of concerns.
  • Committed to the “No Minors Pledge” for a safe and responsible workforce.
  • Held regular townhall meetings for enhanced employee engagement and communication.
  • Established a $10 million charitable fund to support community initiatives.
  • Introduced our Code of Conduct and Ethics to guide ethical business practices.
  • PSSI team members signed “18+ No Underage Workers Allowed” banners, reinforcing policy.

Enhanced Technology

  • Streamlined I-9 processes for improved compliance and efficiency.
  • Upgraded the Applicant Tracking System (ATS) for enhanced recruitment and onboarding.
  • Maintained a steadfast commitment to E-Verify, SSNVs, and “IMAGE” Program best practices.
  • Completed anti-identity theft screening for 100% of new hires

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On May 7, CBS’s “60 Minutes” aired a segment about PSSI

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PSSI REMEDIATION STEPS TO ENFORCE ZERO TOLERANCE POLICY

Recent steps taken to bolster our extensive procedures

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A MESSAGE FROM OUR NEW CEO

Meet Tim Mulhere – PSSI’s new CEO

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COMMUNITY OUTREACH – SEE SOMETHING, SAY SOMETHING

PSSI’s campaign call to action

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LETTER TO COMMUNITY MEMBERS AROUND ZERO TOLERANCE POLICY

To our valued employees and fellow community members

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